RGM service? U50 hands misaligned

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para13cord
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RGM service? U50 hands misaligned

Post by para13cord » Mon Jun 28, 2021 10:38 am

Has anyone used their sinn warranty and sent their watch to RGM? My U50 minutes hand is off by almost 15 minutes unfortunately. No idea how it happened. I have read bad things about RGM in the past on watchuseek but that was a long time ago, maybe things have changed?

I would even pay out of pocket a reasonable amount if there is another reputable option to send it to do you guys have any recommendations?

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CGSshorty
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Re: RGM service? U50 hands misaligned

Post by CGSshorty » Mon Jun 28, 2021 10:44 am

I would send it to RGM without hesitation. Have you spoken to anyone at WatchBuys yet?
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para13cord
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Re: RGM service? U50 hands misaligned

Post by para13cord » Mon Jun 28, 2021 10:46 am

Yeah they said send it in. Thanks for the feedback I think I will do that.

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BBK357
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Re: RGM service? U50 hands misaligned

Post by BBK357 » Mon Jun 28, 2021 11:03 am

They should be able to handle that


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aikiman44
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Re: RGM service? U50 hands misaligned

Post by aikiman44 » Mon Jun 28, 2021 11:41 am

I’ve used them and was satisfied.
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mattcantwin
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Re: RGM service? U50 hands misaligned

Post by mattcantwin » Mon Jun 28, 2021 1:24 pm

aikiman44 wrote:
Mon Jun 28, 2021 11:41 am
I’ve used them and was satisfied.
Same here.
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para13cord
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Re: RGM service? U50 hands misaligned

Post by para13cord » Tue Jun 29, 2021 2:27 pm

Good to hear everything positive. I’ll report back turnaround time

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Re: RGM service? U50 hands misaligned

Post by River Rat » Sat Jul 03, 2021 6:04 am

Now I was not happy with RGM I have a vintage Sinn 103 chronograph with hand wind movement I sent in for service and sweep hand repair. Well after getting it back the sweep hand stated acting up were when you reset it not lined up at the twelve. Sent it back they were not smart enough to tighten the pinion on the sweep hand they wanted to replace the bund hand with the normal none patina hand. I said send it back had another watchmaker fix the hand just would not look right with out the bund hand that made this 103 special. Would you be happy with a brand new none bund hand on this. Plus the lume would not match.
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para13cord
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Re: RGM service? U50 hands misaligned

Post by para13cord » Thu Jul 29, 2021 1:15 pm

Took exactly a month door to door, so that was nice. The work seems fine, hands are now good to go now. Very little detail on the invoice, though.

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deepcdvr
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Re: RGM service? U50 hands misaligned

Post by deepcdvr » Thu Jul 29, 2021 1:24 pm

para13cord wrote:
Thu Jul 29, 2021 1:15 pm
Took exactly a month door to door, so that was nice. The work seems fine, hands are now good to go now. Very little detail on the invoice, though.
Good deal!
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