That's incorrect from what I understand. I looked at financing a well respected jeweler (100 years in business) last year; a Rolex and Patek dealer among others. The head of their watch division informed me that Rolex changed the policy about a year ago. The new protocol is for every AD to take a picture/scan of the original warranty card, fully filled out with the original buyers info and send it into Rolex. After that, if the warranty is called into action, the owner must be the original buyer listed on the warranty card for Rolex to cover it as it's cross-referenced.JP Chestnut wrote: ↑Thu Feb 08, 2018 9:21 am#fakenewsSeppia wrote: ↑Thu Feb 08, 2018 9:05 amMhhhh.Panerai7 wrote: ↑Thu Feb 08, 2018 8:18 amThat's good.JP Chestnut wrote: ↑Thu Feb 08, 2018 8:13 am
This is on the Rolex radar - RSC NY is requiring an original purchase receipt for warranty work with a non-USA stamped warranty card. I'm sure Dallas and BH aren't far behind.
partially unrelated, but I personally hate the "non transferable warranty" policy.
I find it completely BS, why shouldn't the warranty be valid if i bought second hand?
It is transferable. It just can't pass through a reseller before entering the hands of the first customer, which is 100% reasonable. The receipt doesn't have to be in your name. But good luck getting David SW to give you an original purchase receipt!
Not sure if that's actually being done by "the book" so to speak, but that's the new protocol.