*** Tapatalk Plugin Upgrade ***

[demer03]

For me, since the new software it’s always hang time...takes forever for the post to take.

[59yukon01]

Many times I've noticed a delay during a Tapatalk post. Best thing to do is NOT to try and submit it again. Each time this happened I checked the post thru my browser and it's already there.

[ericf4]

Many times I've noticed a delay during a Tapatalk post. Best thing to do is NOT to try and submit it again. Each time this happened I checked the post thru my browser and it's already there.

I noticed that when the post hangs like that I just tried backing out of it and then I hit discard that way it's still posts and I don't end up double posting

Sent from my SM-G955U using Tapatalk

[gwells]

For me, since the new software it’s always hang time...takes forever for the post to take.

i have the same issue with how long it takes to post in a browser window.

[logan2z]

I experience intermittent delays in posting too. I have a theory about the cause, although I haven't spent enough time to actually prove it yet:

I think the issue may be related to Tapatalk's push message processing. Tapatalk uses push messages to send notifications to app users when certain events occur eg. When a post is made in a thread you've subscribed to, someone replies to your post etc. As others have noted, the post actually shows up on the forum nearly immediately. You can verify this by opening another browser window while your post appears to 'hang'. Since the post appears on the forum immediately that means the issue isn't with the forum software, web server or the database. However, if you look at the network traffic between the browser and the server while the post is hanging, you'll see that the response to the server request has not been returned to the browser yet. This response is what tells the app/browser that the post is complete. My guess is that this is only sent once the Tapatalk push message is complete, and if there's a delay in sending the push request the response to the browser/app is delayed.

To test this theory, edit an existing post rather than creating a new post. Tapatalk doesn't send push messages when a post is edited. I have never experienced any delay when editing a post, only when creating a new post. Post edits go through the same web server, forum software and database, which is further proof that none of these components are the cause of the delay. I think this also explains why both Tapatalk and browser users experience this issue. Posts made from the browser generate the same events as posts made from the app so that app users don't miss any events. Further proof of this is that the delays went away when we disabled the Tapatalk plugin.

Apologies for the long-winded reply. Just thought some of you might be interested in a possible explanation for this behavior.

[demer03]

I don’t have tapatalk, and have the long hang time.

Don’t know if that means anything.

[nweash]

I appreciate the detailed theory.

It makes all the sense in the world especially with the editing posts not hanging at all.

The editing post process feels exactly how posting originally used to be before switching web hosts.

[logan2z]

I don’t have tapatalk, and have the long hang time.

Don’t know if that means anything.

It means you didn't read my post

[demer03]

It just means I was clarifying my position for your diagnostic info....but hey ho. I’ll leave you to it.

[CGSshorty]

It just means I was clarifying my position for your diagnostic info....but hey ho. I’ll leave you to it.

Get off Mike’s lawn!!

[demer03]

It just means I was clarifying my position for your diagnostic info....but hey ho. I’ll leave you to it.

Get off Mike’s lawn!!

[logan2z]

Just to reiterate that this is not a DWC-specific issue, I see this was posted by a forum admin on the Tapatalk plugin support forum the other day:

So this just started happening... I've had no Tapatalk issues in the last year.

Essentially, with tapatalk enabled I get quick page loads... but if a user tries to post a thread or reply to a thread it takes minutes to post. This leads to a lot of angry users and a lot of double posts.

If I disable the tapatalk plugin, the problem goes away entirely.

Further, even with the tapatalk plugin enabled the tapatalk dashboard reads - plugin status: failed.

I'm using VB 3.8 series and the latest version of the tapatalk plugin.

Any idea as to what is going on?

[HapaHapa]

Just wanted to comment that as of late last night the Tapatalk lag seems to have gone away. So much better!


Edit- never mind. It’s better but still there.

[logan2z]

Just wanted to comment that as of late last night the Tapatalk lag seems to have gone away. So much better!


Edit- never mind. It’s better but still there.

Seems better overall for me too, but I still do get the lag occasionally.

I finally got the attention of someone at Tapatalk and I'm working with him to investigate this further.

[BBK357]

I have zero problems over at USN


DWC is worse now than it was before for some Reason


Sent from my iPhone using Tapatalk

[BBK357]

I have zero problems over at USN


DWC is worse now than it was before for some Reason


Sent from my iPhone using Tapatalk

[CGSshorty]

I am still locked out of WUS on Tapatalk despite changing my password. What am I doing wrong?

[hoppyjr]

I am still locked out of WUS on Tapatalk despite changing my password. What am I doing wrong?

Did you try two screwdrivers?

[59yukon01]

I am still locked out of WUS on Tapatalk despite changing my password. What am I doing wrong?

This is what worked quickly for me. Went to WUS on my laptop using Chrome. Was redirected to change password. Link was embedded in the word page or here. Can't remember but it was not so obvious. Successfully changed it. Went ahead and changed password here and 2 other forums I use while still using my laptop. After changing all 4 passwords I opened Tapatalk on my mobile, and changed that password as well. All 5 are the same as it's easier for me. Then I was able to go to all 4 forums same as always. I've also read you may have to clear your Tapatalk cache. I didn't have to though.

[BBK357]

I updated tapatalk today and it’s way better now


Sent from my iPhone using Tapatalk

[tattoo chef]

I am still locked out of WUS on Tapatalk despite changing my password. What am I doing wrong?

Chris. I was too.
Got it figured out.
The problem was the password you were changing it to.
I did do it on my pc but I don’t think that was the issue. You could change it via browser on your phone as well. The issue is only on computer does it tell you the password specifications.
It must be 10 characters, one upper case, at least one number and at least one symbol.
I did it and once I did I went and logged in via Tapatalk and all was good.

Btw, if anyone has issues with remembering passwords, get password keeper via App Store. I save all my passwords there and you can sync with your browser on laptop as well. $15 a year saves it in cloud as well. I could not live without it these days.



Sent from my iPhone using Tapatalk

[CGSshorty]

My password meets all those criteria. I’ll try it in my computer tonight. I did it on the mobile site on my phone with no luck.

[hoppyjr]

I am still locked out of WUS on Tapatalk despite changing my password. What am I doing wrong?

Chris. I was too.
Got it figured out.
The problem was the password you were changing it to.
I did do it on my pc but I don’t think that was the issue. You could change it via browser on your phone as well. The issue is only on computer does it tell you the password specifications.
It must be 10 characters, one upper case, at least one number and at least one symbol.
I did it and once I did I went and logged in via Tapatalk and all was good.

Btw, if anyone has issues with remembering passwords, get password keeper via App Store. I save all my passwords there and you can sync with your browser on laptop as well. $15 a year saves it in cloud as well. I could not live without it these days.



Sent from my iPhone using Tapatalk

Another good program is eWallet. It works on all the platforms, syncs to iCloud on Apple, and doesn’t have a yearly fee. I’ve been using it since about 2005-06 on my Blackberry. Good stuff.

[tattoo chef]

I am still locked out of WUS on Tapatalk despite changing my password. What am I doing wrong?

Chris. I was too.
Got it figured out.
The problem was the password you were changing it to.
I did do it on my pc but I don’t think that was the issue. You could change it via browser on your phone as well. The issue is only on computer does it tell you the password specifications.
It must be 10 characters, one upper case, at least one number and at least one symbol.
I did it and once I did I went and logged in via Tapatalk and all was good.

Btw, if anyone has issues with remembering passwords, get password keeper via App Store. I save all my passwords there and you can sync with your browser on laptop as well. $15 a year saves it in cloud as well. I could not live without it these days.



Sent from my iPhone using Tapatalk

Another good program is eWallet. It works on all the platforms, syncs to iCloud on Apple, and doesn’t have a yearly fee. I’ve been using it since about 2005-06 on my Blackberry. Good stuff.

I’ll look into that. I’ve been using keeper for so long I’m just content with it.
If you change phones and such, no issues? You can do free on keeper but cloud backup to keeper is what they charge you for.


Sent from my iPhone using Tapatalk

[hoppyjr]

I am still locked out of WUS on Tapatalk despite changing my password. What am I doing wrong?

Chris. I was too.
Got it figured out.
The problem was the password you were changing it to.
I did do it on my pc but I don’t think that was the issue. You could change it via browser on your phone as well. The issue is only on computer does it tell you the password specifications.
It must be 10 characters, one upper case, at least one number and at least one symbol.
I did it and once I did I went and logged in via Tapatalk and all was good.

Btw, if anyone has issues with remembering passwords, get password keeper via App Store. I save all my passwords there and you can sync with your browser on laptop as well. $15 a year saves it in cloud as well. I could not live without it these days.



Sent from my iPhone using Tapatalk

Another good program is eWallet. It works on all the platforms, syncs to iCloud on Apple, and doesn’t have a yearly fee. I’ve been using it since about 2005-06 on my Blackberry. Good stuff.

I’ll look into that. I’ve been using keeper for so long I’m just content with it.
If you change phones and such, no issues? You can do free on keeper but cloud backup to keeper is what they charge you for.


Sent from my iPhone using Tapatalk

I’m all Mac/Apple, so it syncs with iCloud. It also offers Dropbox sync, also no charge.

I believe it has an option for importing from another keeper app.

It was one of the first and I absolutely love it. In fact, it’s my all time favorite app.