DOXA quality and CS issues strikes again...

Discussion of Doxa watches.
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ikkoku
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DOXA quality and CS issues strikes again...

Post by ikkoku » Thu Jun 28, 2012 10:52 am


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jimyritz
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Re: DOXA quality and CS issues strikes again...

Post by jimyritz » Thu Jun 28, 2012 10:57 am

"We can't replace a used part", :scratch: :scratch: :scratch:

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hobbit712
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Re: DOXA quality and CS issues strikes again...

Post by hobbit712 » Thu Jun 28, 2012 11:09 am

WOW...Doxa steps in their own shiznit again! Sad thart they call out another customer for sending pictures and it turns out it's not the original poster. :naughty: :naughty: :raised:
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smalls
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Re: DOXA quality and CS issues strikes again...

Post by smalls » Thu Jun 28, 2012 11:15 am

disappointing... I like my Rambler but things like this is why I always think about selling it. I don't want to have to worry about replacement parts when the time comes.

ikkoku
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Re: DOXA quality and CS issues strikes again...

Post by ikkoku » Thu Jun 28, 2012 11:17 am

Calling the OP that he lied about posting on the Doxa forum because he had only two posts and was proven wrong was funny also

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demer03
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Re: DOXA quality and CS issues strikes again...

Post by demer03 » Thu Jun 28, 2012 11:19 am

Not sure on this one. Something tells me there is more to this.
#returntherattle

justsellbrgs
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Re: DOXA quality and CS issues strikes again...

Post by justsellbrgs » Thu Jun 28, 2012 11:25 am

As far as I am concerned DOXA USA = Mike Cook.

...and that's that.
"Go forth, my progeny, grab the world by the balls, squeeze hard and shake vigorously." J. Koch (aka "Swedefreak")

ikkoku
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Re: DOXA quality and CS issues strikes again...

Post by ikkoku » Thu Jun 28, 2012 11:25 am

demer03 wrote:Not sure on this one. Something tells me there is more to this.

Probably true. but it shouldn't even have gotten to the forums in the first place. Doxa CS should've just taken care of it privately. Just bad PR.

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demer03
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Re: DOXA quality and CS issues strikes again...

Post by demer03 » Thu Jun 28, 2012 11:36 am

Agreed. This is precisely why a forum integrated business model is one I'd never pursue.
#returntherattle

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gristler
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Re: DOXA quality and CS issues strikes again...

Post by gristler » Thu Jun 28, 2012 12:05 pm

The thing I find odd is that they are defending & accusing the PO and they do not have the correct details for the issue at hand.
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andrema
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Re: DOXA quality and CS issues strikes again...

Post by andrema » Thu Jun 28, 2012 12:05 pm

Are Ernie and Oscar the same person?
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tattoo chef
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Re: DOXA quality and CS issues strikes again...

Post by tattoo chef » Thu Jun 28, 2012 12:45 pm

Threads like these( and there have been many) over at WUS in the Doxa forum, are enough to make me never want to buy the brand.

They are worse with their censoring than Invicta is over at geeks.

Shame, I really do like the look of a couple of Doxa watches, but just seeing the way they run their forum and scrub
anything that is not just glowing praise for the brand, is not good.

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deepcdvr
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Re: DOXA quality and CS issues strikes again...

Post by deepcdvr » Thu Jun 28, 2012 12:48 pm

lol...

Actually it's kind of sad - both Doxa's seemingly snotty attitude and WUS's moderation process with Ernie himself closing the thread.

I LOVE me some Doxa, though.. :love:
VR/
Paul

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RALAustin
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Re: DOXA quality and CS issues strikes again...

Post by RALAustin » Thu Jun 28, 2012 1:53 pm

Yep, Doxa needs to understand they really cannot win these types of quality control fights, and that private responses in an email with a customer get out to the public (with some regularity with them). The language barriers do not help either; just downright painful to try to read the back and forth.

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msa6712
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Re: DOXA quality and CS issues strikes again...

Post by msa6712 » Thu Jun 28, 2012 5:54 pm

Nothing really new here, historical trends of this nature make me wonder how the "new and improved" Doxa is still around...what a joke! :scratch: BTW, these are the reasons I sold ALL my Doxa's and completely disassociate myself with this brand.
:rolleyes:




(ps...anyone need any Doxa straps, bracelets, boxes and tubes?)
:raised:

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CesarG
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Re: DOXA quality and CS issues strikes again...

Post by CesarG » Thu Jun 28, 2012 8:38 pm

I would only buy a Doxa off of Mike

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patstarrx
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Re: DOXA quality and CS issues strikes again...

Post by patstarrx » Thu Jun 28, 2012 8:40 pm

Why r ppl still buying these watches
Pasquale

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dukerules
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Re: DOXA quality and CS issues strikes again...

Post by dukerules » Thu Jun 28, 2012 9:20 pm

Kinda makes you hate Doxa...

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jad3703
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Re: DOXA quality and CS issues strikes again...

Post by jad3703 » Fri Jun 29, 2012 5:06 am

I've owned 6 Doxas and facilitated three friends buying Doxas, also. But that was in the past. While I understand that some people like (LOVE) them, and I admit that there is a certain aesthetic appeal to them (I owned six, after all), I simply cannot get past the absolutely awful customer service and the QC issues that I have experienced with four of my six. I will not even touch on the litany of CS and QC issues that are everywhere on the web, as they can speak for themselves.

And then there is the whole on-line moderation ethos; reminds me of that line from Princess Leah to Grand Moff Tarkin in SW, "The more you tighten your grip, the more that will slip through your hands" (or words to that effect).

Anyway, each of us drinks are only particular brand of cool-aid, I guess.

James
AUT VIAM INVENIAM AUT FACIAM - "I'll either find a way or make one"
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SCM64
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Re: DOXA quality and CS issues strikes again...

Post by SCM64 » Fri Jun 29, 2012 5:20 am

andrema wrote:Are Ernie and Oscar the same person?
:lol:
Steven

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dnslater
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Re: DOXA quality and CS issues strikes again...

Post by dnslater » Fri Jun 29, 2012 5:22 am

Count me in as another who would likely own a Doxa if it were not for stories like this.

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toxicavenger
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Re: DOXA quality and CS issues strikes again...

Post by toxicavenger » Fri Jun 29, 2012 7:27 am

yeah I can't believe people can get treated like shit and still go back to them.

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