Doxa offering help to the vintage owners now!

Discussion of Doxa watches.
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toxicavenger
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Doxa offering help to the vintage owners now!

Post by toxicavenger » Mon Nov 04, 2019 5:44 pm

This is great news if it works out.
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aikiman44
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Re: Doxa offering help to the vintage owners now!

Post by aikiman44 » Mon Nov 04, 2019 6:35 pm

What a cool thing to do
"We'd better synchronize our watches."

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hoppyjr
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Re: Doxa offering help to the vintage owners now!

Post by hoppyjr » Mon Nov 04, 2019 6:41 pm

That’s a solid plan to win back the loyal Doxa fans of yesterday.

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toxicavenger
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Re: Doxa offering help to the vintage owners now!

Post by toxicavenger » Mon Nov 04, 2019 7:33 pm

hoppyjr wrote:
Mon Nov 04, 2019 6:41 pm
That’s a solid plan to win back the loyal Doxa fans of yesterday.
Right. They need to do something to keep the fire from burning them.

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demer03
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Re: Doxa offering help to the vintage owners now!

Post by demer03 » Tue Nov 05, 2019 11:52 am

I'd want to know what they have. If they have unobtanium parts like crowns, bezels, crystal gaskets, and bracelet parts....

ETA stuff? Who cares. I'll stick to my local guy.
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Steve O.
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Re: Doxa offering help to the vintage owners now!

Post by Steve O. » Tue Nov 05, 2019 1:05 pm

demer03 wrote:
Tue Nov 05, 2019 11:52 am
I'd want to know what they have. If they have unobtanium parts like crowns, bezels, crystal gaskets, and bracelet parts....

ETA stuff? Who cares. I'll stick to my local guy.
Good point Mike. Would be interesting to know.
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kempoman
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Re: Doxa offering help to the vintage owners now!

Post by kempoman » Sat Jan 18, 2020 5:49 am

And recent WUS Doxa forum post that they don't even own 1200t parts! It was barely a year that brand new 1200t still available for sale. Where is Doxa heading now?
Watch collector since 1989

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JP Chestnut
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Re: Doxa offering help to the vintage owners now!

Post by JP Chestnut » Sat Jan 18, 2020 6:24 am

Into the toilet.

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toxicavenger
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Re: Doxa offering help to the vintage owners now!

Post by toxicavenger » Sat Jan 18, 2020 9:51 am

kempoman wrote:
Sat Jan 18, 2020 5:49 am
And recent WUS Doxa forum post that they don't even own 1200t parts! It was barely a year that brand new 1200t still available for sale. Where is Doxa heading now?
i was going to post this also. basically same half-ass customer service

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Re: Doxa offering help to the vintage owners now!

Post by Ryeguy » Sun Jan 19, 2020 3:46 am

Latest is the guy contacted an AD in the UK (Blue) who was able to help get Doxa to find him a new crown (55CHF).

So good news is he is set on the crown. Bad news is he had to jump through hoops to get a basic replacement part for a relatively recent model watch.

As much as I like some Doxa designs, it’s stories like this that make me really hesitant to spend $2k+ on one of their watches. If it were a $500 micro I wouldn’t care as much, but at a couple grand I expect quite a bit more from their customer service.

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Re: Doxa offering help to the vintage owners now!

Post by exador » Wed Feb 12, 2020 1:12 pm

So I contacted Synchron USA about vintage SUB bezels and here was their (predictable) reply:
Dear Sir,

Unfortunately, vintage SUB bezels are next to impossible to find. There are no new ones made that fit, and there were several generations of vintage SUB case made and none are interchangeable.

Thank you,
Customer Care
Synchron USA

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toxicavenger
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Re: Doxa offering help to the vintage owners now!

Post by toxicavenger » Wed Feb 12, 2020 8:09 pm

exador wrote:
Wed Feb 12, 2020 1:12 pm
So I contacted Synchron USA about vintage SUB bezels and here was their (predictable) reply:
Dear Sir,

Unfortunately, vintage SUB bezels are next to impossible to find. There are no new ones made that fit, and there were several generations of vintage SUB case made and none are interchangeable.

Thank you,
Customer Care
Synchron USA
That is understandable. They are a different company than before. What I do not understand is when it applies to watches they just sold.

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