^^^andrema wrote:His AD should have to reimburse him for the cost of the OEM Tudor bracelet that they did not return. They took possession of the watch and, presumably, inspected it prior to sending to RSC. It isn't like he sent a replica part to RSC, it was an actual Tudor made part, just on a different watch. It it was sent in with a leather strap, would they have kept that too or would the AD have taken it off? They would have taken it off...the AD is at fault, period, and owes the guy. If that were me, I would sue the AD and I am not a litigious guy.toxicavenger wrote: ↑Fri May 31, 2019 9:46 pmIt was not an aftermarket bracelet, it was a non-riveted Tudor bracelet. But it do not come on this model of Tudor.
Cray cray Rolex/Tudor story, I would be pissed also
Re: Cray cray Rolex/Tudor story, I would be pissed also
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Re: Cray cray Rolex/Tudor story, I would be pissed also
I agree with the main point, but RSCs don't care about aftermarket leather straps. Tons have gone in and come out. They DO care about loose parts getting swapped around. This guy's situation is no different than sending in a Sub with a green bezel insert.r.palace wrote: ↑Thu Aug 01, 2019 7:10 am^^^andrema wrote:His AD should have to reimburse him for the cost of the OEM Tudor bracelet that they did not return. They took possession of the watch and, presumably, inspected it prior to sending to RSC. It isn't like he sent a replica part to RSC, it was an actual Tudor made part, just on a different watch. It it was sent in with a leather strap, would they have kept that too or would the AD have taken it off? They would have taken it off...the AD is at fault, period, and owes the guy. If that were me, I would sue the AD and I am not a litigious guy.toxicavenger wrote: ↑Fri May 31, 2019 9:46 pmIt was not an aftermarket bracelet, it was a non-riveted Tudor bracelet. But it do not come on this model of Tudor.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
Stating the obvious, but that sounds like theft to me. The buyer paid for and therefore owns the original dial.JP Chestnut wrote: ↑Thu Aug 01, 2019 5:55 amThey charge and the price doesn’t depend on the dial you turn in. So a diamond dial daydate to a plain dial change costs you a $2000 diamond dial, the $700 for the new dial, AND the cost of a service. I’m sure the diamond dial gets sold out the back door by some worker.logan2z wrote: ↑Wed Jul 31, 2019 11:44 pmJust out of curiosity, do they charge you for the new dial or do they do an even swap?hoppyjr wrote: ↑Wed Jul 31, 2019 10:06 pmI’m not sure if they still do, but they did allow dial changes if the desired configuration was a compatible model for the one you sent in (swapping black dial Daytona to white dial) bit they kept the dial that was removed because they didn’t want Rolex parts floating around.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
It seems like an excessive form of a "core charge" like you have with auto parts. It used to be that Rolex had two prices - when you turn in a part, and when you don't. It seems like they've slowly gone away from that for major components (dials, cases, movements, and bracelets sometimes). It totally sucks, but I'm sure the fakers getting the parts is the justification.logan2z wrote: ↑Thu Aug 01, 2019 7:34 amStating the obvious, but that sounds like theft to me. The buyer paid for and therefore owns the original dial.JP Chestnut wrote: ↑Thu Aug 01, 2019 5:55 amThey charge and the price doesn’t depend on the dial you turn in. So a diamond dial daydate to a plain dial change costs you a $2000 diamond dial, the $700 for the new dial, AND the cost of a service. I’m sure the diamond dial gets sold out the back door by some worker.logan2z wrote: ↑Wed Jul 31, 2019 11:44 pmJust out of curiosity, do they charge you for the new dial or do they do an even swap?hoppyjr wrote: ↑Wed Jul 31, 2019 10:06 pmI’m not sure if they still do, but they did allow dial changes if the desired configuration was a compatible model for the one you sent in (swapping black dial Daytona to white dial) bit they kept the dial that was removed because they didn’t want Rolex parts floating around.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
Yup.andrema wrote:His AD should have to reimburse him for the cost of the OEM Tudor bracelet that they did not return. They took possession of the watch and, presumably, inspected it prior to sending to RSC. It isn't like he sent a replica part to RSC, it was an actual Tudor made part, just on a different watch. It it was sent in with a leather strap, would they have kept that too or would the AD have taken it off? They would have taken it off...the AD is at fault, period, and owes the guy. If that were me, I would sue the AD and I am not a litigious guy.toxicavenger wrote: ↑Fri May 31, 2019 9:46 pmIt was not an aftermarket bracelet, it was a non-riveted Tudor bracelet. But it do not come on this model of Tudor.
Even aftermarket they need to return, it's his property. Only if fake would they be entitled to not return imo.
He should go to the police to report the theft.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
I would have never paid for the service and bracelet.
I would have had them return it and send it in head only to another service center or sold it as is under warranty and have them send it in and cut my losses. Either way I would have been done with a brand.
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I would have had them return it and send it in head only to another service center or sold it as is under warranty and have them send it in and cut my losses. Either way I would have been done with a brand.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
It’s not a police matter. The customer would be better served by complaining and being the “squeaky wheel”. Rolex and/or the AD would prefer to handle this rather than receive the negative publicity.jeckyll wrote:Yup.andrema wrote:His AD should have to reimburse him for the cost of the OEM Tudor bracelet that they did not return. They took possession of the watch and, presumably, inspected it prior to sending to RSC. It isn't like he sent a replica part to RSC, it was an actual Tudor made part, just on a different watch. It it was sent in with a leather strap, would they have kept that too or would the AD have taken it off? They would have taken it off...the AD is at fault, period, and owes the guy. If that were me, I would sue the AD and I am not a litigious guy.toxicavenger wrote: ↑Fri May 31, 2019 9:46 pmIt was not an aftermarket bracelet, it was a non-riveted Tudor bracelet. But it do not come on this model of Tudor.
Even aftermarket they need to return, it's his property. Only if fake would they be entitled to not return imo.
He should go to the police to report the theft.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
That's Rolex's problem not the watch owner's.JP Chestnut wrote: ↑Thu Aug 01, 2019 7:46 amIt totally sucks, but I'm sure the fakers getting the parts is the justification.logan2z wrote: ↑Thu Aug 01, 2019 7:34 amStating the obvious, but that sounds like theft to me. The buyer paid for and therefore owns the original dial.JP Chestnut wrote: ↑Thu Aug 01, 2019 5:55 amThey charge and the price doesn’t depend on the dial you turn in. So a diamond dial daydate to a plain dial change costs you a $2000 diamond dial, the $700 for the new dial, AND the cost of a service. I’m sure the diamond dial gets sold out the back door by some worker.logan2z wrote: ↑Wed Jul 31, 2019 11:44 pmJust out of curiosity, do they charge you for the new dial or do they do an even swap?hoppyjr wrote: ↑Wed Jul 31, 2019 10:06 pmI’m not sure if they still do, but they did allow dial changes if the desired configuration was a compatible model for the one you sent in (swapping black dial Daytona to white dial) bit they kept the dial that was removed because they didn’t want Rolex parts floating around.
I honestly don't understand why Rolex owners let the company get away with this nonsense.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
It's theft though.hoppyjr wrote:It’s not a police matter. The customer would be better served by complaining and being the “squeaky wheel”. Rolex and/or the AD would prefer to handle this rather than receive the negative publicity.jeckyll wrote:Yup.andrema wrote:His AD should have to reimburse him for the cost of the OEM Tudor bracelet that they did not return. They took possession of the watch and, presumably, inspected it prior to sending to RSC. It isn't like he sent a replica part to RSC, it was an actual Tudor made part, just on a different watch. It it was sent in with a leather strap, would they have kept that too or would the AD have taken it off? They would have taken it off...the AD is at fault, period, and owes the guy. If that were me, I would sue the AD and I am not a litigious guy.toxicavenger wrote: ↑Fri May 31, 2019 9:46 pmIt was not an aftermarket bracelet, it was a non-riveted Tudor bracelet. But it do not come on this model of Tudor.
Even aftermarket they need to return, it's his property. Only if fake would they be entitled to not return imo.
He should go to the police to report the theft.
Imagine going to the Subaru dealer for warranty.
You swapped wheels with your lesbian neighbours, who of course drive a Subaru. Wheels are a different model, but same size and offset.
The dealer TAKES YOUR WHEELS! And charges you for new ones...
I think that's a pretty close analogy...
Anyway, Rolex sucks, moving on
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Re: Cray cray Rolex/Tudor story, I would be pissed also
I know someone who had a transmission failure warrantied on a Subaru STi and they required the guy to buy a new ECU because his had been altered.jeckyll wrote: ↑Thu Aug 01, 2019 8:28 amIt's theft though.hoppyjr wrote:It’s not a police matter. The customer would be better served by complaining and being the “squeaky wheel”. Rolex and/or the AD would prefer to handle this rather than receive the negative publicity.jeckyll wrote:Yup.andrema wrote:His AD should have to reimburse him for the cost of the OEM Tudor bracelet that they did not return. They took possession of the watch and, presumably, inspected it prior to sending to RSC. It isn't like he sent a replica part to RSC, it was an actual Tudor made part, just on a different watch. It it was sent in with a leather strap, would they have kept that too or would the AD have taken it off? They would have taken it off...the AD is at fault, period, and owes the guy. If that were me, I would sue the AD and I am not a litigious guy.toxicavenger wrote: ↑Fri May 31, 2019 9:46 pmIt was not an aftermarket bracelet, it was a non-riveted Tudor bracelet. But it do not come on this model of Tudor.
Even aftermarket they need to return, it's his property. Only if fake would they be entitled to not return imo.
He should go to the police to report the theft.
Imagine going to the Subaru dealer for warranty.
You swapped wheels with your lesbian neighbours, who of course drive a Subaru. Wheels are a different model, but same size and offset.
The dealer TAKES YOUR WHEELS! And charges you for new ones...
I think that's a pretty close analogy...
Anyway, Rolex sucks, moving on
I'd be interested to know if Omega would service the franken white dial PO that got passed around here.
Re: Cray cray Rolex/Tudor story, I would be pissed also
It’s not theft from a police standpoint, regardless of scenario. This is a civil matter. Sure, they are liable but not criminally. Police don’t get involved in civil matters, that is what courts and “small claims” are for.jeckyll wrote:It's theft though.hoppyjr wrote:It’s not a police matter. The customer would be better served by complaining and being the “squeaky wheel”. Rolex and/or the AD would prefer to handle this rather than receive the negative publicity.jeckyll wrote:Yup.andrema wrote:His AD should have to reimburse him for the cost of the OEM Tudor bracelet that they did not return. They took possession of the watch and, presumably, inspected it prior to sending to RSC. It isn't like he sent a replica part to RSC, it was an actual Tudor made part, just on a different watch. It it was sent in with a leather strap, would they have kept that too or would the AD have taken it off? They would have taken it off...the AD is at fault, period, and owes the guy. If that were me, I would sue the AD and I am not a litigious guy.toxicavenger wrote: ↑Fri May 31, 2019 9:46 pmIt was not an aftermarket bracelet, it was a non-riveted Tudor bracelet. But it do not come on this model of Tudor.
Even aftermarket they need to return, it's his property. Only if fake would they be entitled to not return imo.
He should go to the police to report the theft.
Imagine going to the Subaru dealer for warranty.
You swapped wheels with your lesbian neighbours, who of course drive a Subaru. Wheels are a different model, but same size and offset.
The dealer TAKES YOUR WHEELS! And charges you for new ones...
I think that's a pretty close analogy...
Anyway, Rolex sucks, moving on
Pretty much all my neighbors are lesbians and drive Subaru’s, it’s Seattle after all. I sold mine and drive a Jeep now, but I’m still a lesbian.
Re: Cray cray Rolex/Tudor story, I would be pissed also
I believe Omega would, as they are more forgiving.JP Chestnut wrote:I know someone who had a transmission failure warrantied on a Subaru STi and they required the guy to buy a new ECU because his had been altered.jeckyll wrote: ↑Thu Aug 01, 2019 8:28 amIt's theft though.hoppyjr wrote:It’s not a police matter. The customer would be better served by complaining and being the “squeaky wheel”. Rolex and/or the AD would prefer to handle this rather than receive the negative publicity.jeckyll wrote:Yup.andrema wrote:His AD should have to reimburse him for the cost of the OEM Tudor bracelet that they did not return. They took possession of the watch and, presumably, inspected it prior to sending to RSC. It isn't like he sent a replica part to RSC, it was an actual Tudor made part, just on a different watch. It it was sent in with a leather strap, would they have kept that too or would the AD have taken it off? They would have taken it off...the AD is at fault, period, and owes the guy. If that were me, I would sue the AD and I am not a litigious guy.toxicavenger wrote: ↑Fri May 31, 2019 9:46 pmIt was not an aftermarket bracelet, it was a non-riveted Tudor bracelet. But it do not come on this model of Tudor.
Even aftermarket they need to return, it's his property. Only if fake would they be entitled to not return imo.
He should go to the police to report the theft.
Imagine going to the Subaru dealer for warranty.
You swapped wheels with your lesbian neighbours, who of course drive a Subaru. Wheels are a different model, but same size and offset.
The dealer TAKES YOUR WHEELS! And charges you for new ones...
I think that's a pretty close analogy...
Anyway, Rolex sucks, moving on
I'd be interested to know if Omega would service the franken white dial PO that got passed around here.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
On newer watches yo have to give them to old parts and then they will sell you the replacement parts for the watch. Yao does the same thingJP Chestnut wrote: ↑Thu Aug 01, 2019 7:46 amIt seems like an excessive form of a "core charge" like you have with auto parts. It used to be that Rolex had two prices - when you turn in a part, and when you don't. It seems like they've slowly gone away from that for major components (dials, cases, movements, and bracelets sometimes). It totally sucks, but I'm sure the fakers getting the parts is the justification.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
Fair enough.hoppyjr wrote:It’s not theft from a police standpoint, regardless of scenario. This is a civil matter. Sure, they are liable but not criminally. Police don’t get involved in civil matters, that is what courts and “small claims” are for.jeckyll wrote:It's theft though.hoppyjr wrote:It’s not a police matter. The customer would be better served by complaining and being the “squeaky wheel”. Rolex and/or the AD would prefer to handle this rather than receive the negative publicity.jeckyll wrote:Yup.andrema wrote:His AD should have to reimburse him for the cost of the OEM Tudor bracelet that they did not return. They took possession of the watch and, presumably, inspected it prior to sending to RSC. It isn't like he sent a replica part to RSC, it was an actual Tudor made part, just on a different watch. It it was sent in with a leather strap, would they have kept that too or would the AD have taken it off? They would have taken it off...the AD is at fault, period, and owes the guy. If that were me, I would sue the AD and I am not a litigious guy.toxicavenger wrote: ↑Fri May 31, 2019 9:46 pmIt was not an aftermarket bracelet, it was a non-riveted Tudor bracelet. But it do not come on this model of Tudor.
Even aftermarket they need to return, it's his property. Only if fake would they be entitled to not return imo.
He should go to the police to report the theft.
Imagine going to the Subaru dealer for warranty.
You swapped wheels with your lesbian neighbours, who of course drive a Subaru. Wheels are a different model, but same size and offset.
The dealer TAKES YOUR WHEELS! And charges you for new ones...
I think that's a pretty close analogy...
Anyway, Rolex sucks, moving on
Pretty much all my neighbors are lesbians and drive Subaru’s, it’s Seattle after all. I sold mine and drive a Jeep now, but I’m still a lesbian.
Sorry to hear about your going back into the closet and selling your Subaru
We all have the same enemy. The enemy is the tyranny of the dull mind. - - Tom Robbins
Re: Cray cray Rolex/Tudor story, I would be pissed also
Not to worry, I’m still fabulous!jeckyll wrote:Fair enough.hoppyjr wrote:It’s not theft from a police standpoint, regardless of scenario. This is a civil matter. Sure, they are liable but not criminally. Police don’t get involved in civil matters, that is what courts and “small claims” are for.jeckyll wrote:It's theft though.hoppyjr wrote:It’s not a police matter. The customer would be better served by complaining and being the “squeaky wheel”. Rolex and/or the AD would prefer to handle this rather than receive the negative publicity.jeckyll wrote:Yup.andrema wrote:His AD should have to reimburse him for the cost of the OEM Tudor bracelet that they did not return. They took possession of the watch and, presumably, inspected it prior to sending to RSC. It isn't like he sent a replica part to RSC, it was an actual Tudor made part, just on a different watch. It it was sent in with a leather strap, would they have kept that too or would the AD have taken it off? They would have taken it off...the AD is at fault, period, and owes the guy. If that were me, I would sue the AD and I am not a litigious guy.toxicavenger wrote: ↑Fri May 31, 2019 9:46 pmIt was not an aftermarket bracelet, it was a non-riveted Tudor bracelet. But it do not come on this model of Tudor.
Even aftermarket they need to return, it's his property. Only if fake would they be entitled to not return imo.
He should go to the police to report the theft.
Imagine going to the Subaru dealer for warranty.
You swapped wheels with your lesbian neighbours, who of course drive a Subaru. Wheels are a different model, but same size and offset.
The dealer TAKES YOUR WHEELS! And charges you for new ones...
I think that's a pretty close analogy...
Anyway, Rolex sucks, moving on
Pretty much all my neighbors are lesbians and drive Subaru’s, it’s Seattle after all. I sold mine and drive a Jeep now, but I’m still a lesbian.
Sorry to hear about your going back into the closet and selling your Subaru
Re: Cray cray Rolex/Tudor story, I would be pissed also
I’d like to see a micro company do this and get away with it.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
I don’t think most micros would last the week after a stunt like this. What I fail to understand in this day and age of the internet is how the majority of the watch market can sell a drastically high priced piece of equipment based on old technology and turn around and in the rare chance something goes wrong absolutely forget that even though they earned the customer in the first place, it’s no guarantee that they keep them as a customer.
Hell you’d think they’d bend over backwards for the customer. The customer has paid premium money for a premium product, the service should match.
Re: Cray cray Rolex/Tudor story, I would be pissed also
Good grief...
Re: Cray cray Rolex/Tudor story, I would be pissed also
Wow that’s extra awful.
I’m blessed to have my own personal watchmaker who works at his own pace and cares for my watches better than I do myself.
That RSC story is terrible.
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I’m blessed to have my own personal watchmaker who works at his own pace and cares for my watches better than I do myself.
That RSC story is terrible.
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Re: Cray cray Rolex/Tudor story, I would be pissed also
Yupandrema wrote:Nesbit's and LAWW or bust
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