Sinn back from the Fatherland....

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sukUbus
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Sinn back from the Fatherland....

Post by sukUbus » Wed Mar 06, 2013 12:34 pm

Got my EZM2 Hydro back from Sinn yesterday. Changed the battery, gaskets and did an oil refill.
The battery did last several yrs and it was running fine when I sent it in 11/12...
The oil did develop a bubble in it...
The Timeline:
---mailed the watch to Germany 11/12 using UPS and got it back end of Feb 13....
---all this was done by email...forms etc..
---communication was good by Sinn. Emails received promptly on when the watch was received , finished and shipped etc..
The Cost:
---cost me $172.71 to ship to Germany via UPS. UPS , FedEX recommended by Sinn because the deliver "door-to-door" whilst USPS has to deliver it to the German post office first then on to Sinn...
---repair was 202.55 Euro ( $263.52 USD)..
---$43 bucks for US customs payable BY CHECK OR MONEY ORDER at UPS on pickup...
Overall, other than time, $$$, the Sinn repair experience wasn't bad. Would do it again....
Kurt
p.s. US Customs, our govt, requires check or money order when you pick it up ?? Cash no good, credit card no good...had to run home and dust off my checkbook and drive back to UPS ....

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mattcantwin
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Re: Sinn back from the Fatherland....

Post by mattcantwin » Wed Mar 06, 2013 1:01 pm

Surprised there is a Customs fee for receiving a repaired item back. :shrug:
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sukUbus
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Re: Sinn back from the Fatherland....

Post by sukUbus » Wed Mar 06, 2013 1:35 pm

I should have asked what the 43 bucks was for but I was in such a hurry to get the F out of there...
I think the 43 was for the "estimated value of the watch" ???
Probably just another revenue scheme by our broke ass govt...

River Rat
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Re: Sinn back from the Fatherland....

Post by River Rat » Wed Mar 06, 2013 1:51 pm

Now I would of not let that sly by custom fee's for some thing you proberly paid for when you first bought it hell no would I paid twice I would of raised hell in that post office for 43 bucks.Well congrats on getting your Sinn back from service.
Last edited by River Rat on Wed Mar 06, 2013 1:53 pm, edited 3 times in total.

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unixshrk
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Re: Sinn back from the Fatherland....

Post by unixshrk » Wed Mar 06, 2013 1:51 pm

The $43 is a brokerage fee. They make sure you pay something for the value of them sorting it through customs.
I just got mine back a couple months ago, same thing.

What really chapped my a$$ was when the UX had to go back for some warranty work, after it was repaired, I had to pay that damn fee AGAIN!
The Government will get it from you for sure.

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unixshrk
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Re: Sinn back from the Fatherland....

Post by unixshrk » Wed Mar 06, 2013 1:53 pm

River Rat wrote:Now I would of not let that sly by custom fee's for some thing you proberly paid for when you first bought it hell no would IO of paid twice I would of raised hell in that post office for 43 bucks.Well congrats on getting your Sinn back from service.
They will not release it to you without it. I had to run home get a check, and then meet the driver at his next stop.

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dukerules
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Re: Sinn back from the Fatherland....

Post by dukerules » Wed Mar 06, 2013 1:57 pm

Crazy Fed Ex shipping charge, but the service costs from Sinn GMBH are very reasonable.

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hoppyjr
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Re: Sinn back from the Fatherland....

Post by hoppyjr » Wed Mar 06, 2013 2:09 pm

While I agree with the BS customs fee (Tea Party anyone?) I do like the sound of Sinn's factory service. Between this one and Andrew's 857 UTC it appears Sinn understands that the service component is part of what "made" Rolex what it's become.

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unixshrk
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Re: Sinn back from the Fatherland....

Post by unixshrk » Wed Mar 06, 2013 2:14 pm

They do stellar work Hoppy :) And speak better English than a lot of people here :stir:

This is from Christmas

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streetracer101
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Re: Sinn back from the Fatherland....

Post by streetracer101 » Wed Mar 06, 2013 2:43 pm

unixshrk wrote:They do stellar work Hoppy :) And speak better English than a lot of people here :stir:

This is from Christmas

Image
Looks kind of small on you...you should flip it to me

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streetracer101
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Re: Sinn back from the Fatherland....

Post by streetracer101 » Wed Mar 06, 2013 2:43 pm

unixshrk wrote:They do stellar work Hoppy :) And speak better English than a lot of people here :stir:

This is from Christmas

Image
Looks kind of small on you...you should flip it to me

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unixshrk
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Re: Sinn back from the Fatherland....

Post by unixshrk » Wed Mar 06, 2013 2:48 pm

streetracer101 wrote:
unixshrk wrote:They do stellar work Hoppy :) And speak better English than a lot of people here :stir:

This is from Christmas

Image
Looks kind of small on you...you should flip it to me
If you would remember how long it took me to find it in Germany, get it, then send it to Germany again, wait for service, you wouldn't even joke about that my buddy.

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deepcdvr
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Re: Sinn back from the Fatherland....

Post by deepcdvr » Wed Mar 06, 2013 3:09 pm

streetracer101 wrote: Looks kind of small on you...you should flip it to me
hahah.. DWC classic
VR/
Paul

NEVER SETTLE!

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hoppyjr
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Re: Sinn back from the Fatherland....

Post by hoppyjr » Wed Mar 06, 2013 3:37 pm

unixshrk wrote:
streetracer101 wrote:
unixshrk wrote:They do stellar work Hoppy :) And speak better English than a lot of people here :stir:

This is from Christmas

Image
Looks kind of small on you...you should flip it to me
If you would remember how long it took me to find it in Germany, get it, then send it to Germany again, wait for service, you wouldn't even joke about that my buddy.
No, it doesn't look small on you Chris....in fact, you should stick with 40 mm stuff. Any larger pieces you have, say around 45 mm you should just send to me to dispose of ;)

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hazmatman
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Re: Sinn back from the Fatherland....

Post by hazmatman » Wed Mar 06, 2013 3:40 pm

deepcdvr wrote:
streetracer101 wrote: Looks kind of small on you...you should flip it to me
hahah.. DWC classic
I'd like a spot in that line ;)
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AtomicTom
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Re: Sinn back from the Fatherland....

Post by AtomicTom » Thu Mar 07, 2013 9:38 am

What a process sukUbus. Sounds like it worked out though, and having
it serviced by Sinn rather than someone else was a good idea. I'm glad
you have it back. Keep enjoying ! :)

Beautiful Sinn there also Chris ! :thumbsup:

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SCM64
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Re: Sinn back from the Fatherland....

Post by SCM64 » Thu Mar 07, 2013 9:51 am

Like to hear they have solid communication, that makes any anxiety involved in the wait time easier to deal with. Congrats, and thanks for the info. :cheers:
Steven

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Vern
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Re: Sinn back from the Fatherland....

Post by Vern » Thu Mar 07, 2013 12:35 pm

My Sinn service was near identical. Plus you get a nifty little Sinn travel case. I hear that you shouldn't try service over the summer vacation month - July or August?
Sinn UX
Korsbek Ocean Explorer
Kobold AD (fully polished)
Ball Spacemaster X-lume
DWP (14 nib, 85 worn by g/f)
Eterna KonTiki Diver
UTS 2000m Pacific Horizon Blue
Seiko Kinetic
Seiko Tuna
Sinn UX GSG9
Orient OS300 White face

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unixshrk
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Re: Sinn back from the Fatherland....

Post by unixshrk » Thu Mar 07, 2013 1:46 pm

Vern wrote:My Sinn service was near identical. Plus you get a nifty little Sinn travel case. I hear that you shouldn't try service over the summer vacation month - July or August?

That case is cool, I keep my Kobold in it :stir:

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